Privacy Policy

KCC Respects Your Privacy

At Kitendo Children’s Charity (KCC) we fully acknowledge that you care how information about you is used and stored. We appreciate you trusting KCC with your personal information and take every step to ensure that this trust is not breached.

We provide this Privacy Policy as a resource and promise of this commitment. This policy explains our online information practices and the choices you can make about the way your information is collected and used on this website and within the Organisation. The information below explains our policy regarding your privacy and the website. By visiting, you are accepting the practices described in this Privacy Policy.

Our website is maintained by Kitendo Children’s Charity, with our office at Lancaster Plaza, L2 C17-18, Naivasha 20117, Kenya. Email

What personally identifiable information is collected on this site?

When you visit our website, you may provide us with personal information (such as name, address, e-mail address, date of birth, passport details, flight details, police record, CV, work history, education and telephone numbers) that you knowingly choose to disclose, which is collected on an individual basis for various purposes. These purposes include applying to volunteer, donating to us, registering to receive e-mail newsletters, requesting further information from us about projects, fundraising campaigns and services, ordering merchandise, making requests, submitting a form on our website, or simply asking a question.

We receive and store any information you enter on our website or give us in any other way. We ask for personal information so that we can answer your request and return your message, process orders and applications. This information is retained and used in accordance with existing laws, rules, regulations, and other policies. KCC does not collect personal information from you unless you provide it to us. If you choose not to provide any of that information, we may not be able to answer your request, complete your application of store order, but you will still be free to browse the other areas of the websites owned and administered by KCC. This means that you can visit our site without telling us who you are or revealing any personally identifiable information about yourself.

How we use information

When you supply information about yourself for a specific purpose, we use the information for only that purpose. Similarly, we use information you provide about yourself or someone else when placing a store order only to ship the merchandise and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

When you apply to volunteer with us the information you provide us is stored internally and is only used for the purposes of processing applications, registering volunteers in our system and record keeping.

You can register with our website if you would like to receive email updates. Information you submit on our website will not be used for this purpose unless you fill out the signup form.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

KCC does not sell, rent, give-away or share its e-mail addresses or other information with outside sources.

Data security

All online donations and payments are processed through a secure third party site, and KCC does not receive vulnerable information such as credit card or bank account details. When you donate to KCC you agree to the policies and terms and conditions of the third party, as stated on their website.

What anonymous information is collected on this site?

Through Google Analytics anonymous information is collected for every visitor to this site. This includes pages viewed, bounce rates, date and time, operating system and browser type. IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region. We do not make any association between this information and a visitor’s identity.

How does this site use cookies?

KCC may use cookies to help improve the user experience on Cookies are simple text files stored by your web browser that provide a method of distinguishing among visitors to the website. Cookies created on your computer by using our website do not contain personally identifiable information and do not compromise your privacy or security. Cookies can facilitate a user’s ongoing access to and usage of a website site. Cookies allow KCC to understand usage patterns on our web site and to compile data to help us improve its content, structure and user experience. Users who do not wish for information to be collected through the use of cookies, can disable the cookie feature within their browser.


This website may contain links to other websites on various pages. Please note that when you click on one of these links, you are entering another site and KCC is not liable nor takes any responsibility for the information or views expressed on those sites.

Email links

We use e-mail links located on this site to allow you to contact us directly via e-mail. We use the information provided in your e-mail to respond to your questions or comments. We may also store your comments for future reference.

Online registration information

You will provide us with information about yourself when you register for myKCC fundraising, apply to volunteer, donate to us, subscribe to our mailing lists or to buy products. This information is not used for any other purpose than to complete your request and is not shared with outside parties. However, visitors should be aware that information collected through the KCC website may be subject to examination and inspection if such information is a public record or not otherwise protected from disclosure.

Email communications

We publish a newsletter that is sent monthly to persons subscribed on the KCC Mailing List that is distributed by email. You may subscribe to or unsubscribe from the Mailing List at any time. Occasionally we may send announcements about KCC volunteer opportunities, special updates, fundraising campaigns and merchandise.

If you have registered to receive e-mail communications from us and later change your mind, you can unsubscribe from our e-mail communications at the footer of one of our e-mails.

Correct / update

If you would like to verify the data we have received from you or to make corrections to it, you may contact us directly at the e-mail and mail addresses provided above.

Changes to this privacy statement

Changing business practices and circumstances may require that we make changes to this privacy policy from time to time. Any changes will be reflected on this KCC reserves the right to modify its website and/or this Privacy Policy at any time and users are deemed to be apprised of and bound by any such modifications. Our goal is to provide all services to visitors to the KCC website in an accessible, efficient and friendly manner while maintaining their privacy.

Legal disclaimer

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with legal process served on KCC.

For more information

If you have any questions, concerns or comments about privacy at our website, please send us a description of your concern via e-mail to

Governing Law

This statement is governed under the laws of Kenya.